Privacy Policy for Arcadian Sprout
Arcadian Sprout is committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our horticultural consulting and design services.
By using our site and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our online platform, or otherwise when you contact us.
- Personal Data: This may include your name, address, email address, phone number, and project-specific details such as property size, existing garden features, and desired outcomes for sustainable garden design, edible landscape planning, or ecological restoration projects. This information is necessary for providing our personalized services.
- Technical Data: When you access our online platform, we may automatically collect certain technical information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, and the dates/times of your visits. This data helps us improve our site's functionality and your browsing experience.
- Communication Data: Records of your communications with us, including email correspondence and inquiries made via our online forms.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our horticultural consulting and design services, including sustainable garden design, edible landscape planning, soil health analysis, personalized plant selection, ecological restoration, bespoke water features, outdoor living space creation, garden coaching, and workshops.
- To communicate with you about your projects, inquiries, and our services.
- To improve our website and services based on user feedback and technical data.
- For internal record-keeping and administrative purposes.
- To comply with legal obligations and facilitate legal proceedings.
Disclosure of Your Information
We do not sell your personal data to third parties. We may disclose your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, or customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our online platform is at your own risk and you should only access the services within a secure environment.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Arcadian Sprout
1876 Willow Creek Drive, Suite 200
Boulder, CO, 80302, USA